Terms & Conditions
Welcome to Sasta Digital Store! By accessing or using our services (website design, logo creation, marketing services, etc.), you agree to the following Terms & Conditions. Please read them carefully.
Scope of Services
We offer a wide range of digital services, including:
Graphic Design (logos, flyers, posters, portfolios, etc.)
Website Design & Development (WordPress-based, with or without domain)
Social Media Content Creation
SEO and Digital Marketing Services
Certificates & ID Cards (bulk or individual)
Social Media Ads Management
Content Writing and Captioning
Custom Design Services as per client request
All services are delivered digitally. No physical items are shipped
Payments & Pricing
*All pricing is listed in Indian Rupees (INR).
*100% advance payment is mandatory before starting any project. *Payments can be made via UPI, bank transfer, or any method we accept. *Invoices will be issued on request after full payment is received.
*Pricing may vary based on complexity, urgency, and customization.
Note: No refunds will be processed once the work has started or if the client delays providing required information
Delivery Timelines
*Standard delivery for most services is within 24–48 working hours.
*Complex projects (e.g., websites or multi-page documents) may take longer, and timelines will be shared in advance.
*Delays caused due to lack of inputs, unclear requirements, or client-side delays are not our responsibility.
We aim for prompt delivery, but quality will never be compromised for speed.
Revisions & Edits
Most services include 2 free rounds of revisions.
Revisions must be requested within 7 days of delivery.
Additional revisions or major changes after approval will incur extra charges
We always work closely with clients to ensure satisfaction, but unlimited revisions are not included unless specified.
Ownership & Rights
*Once full payment is received and the final files are delivered, the client receives full ownership of the final design.
*Drafts, rejected versions, or concept files remain the property of Sasta Digital Store.
*We reserve the right to showcase completed work in our portfolio, social media, or website — unless a non-disclosure agreement (NDA) is requested in advance
Prohibited Use
You agree not to:
*Resell, reuse, or modify our designs without permission if the full payment isn’t made
*Share sensitive content with us that violates copyright or intellectual property laws
*Use our services for illegal, hateful, or misleading content
*Post incomplete/draft versions of designs in public or social platforms
We reserve the right to refuse service if these terms are violated.
Privacy & Confidentiality
*All personal and business information shared by clients will be kept strictly confidential.
*We do not share your designs, content, or contact information with any third party.
*Payment details and personal data are stored securely and handled as per data protection standards.
Communication Policy
*All official communication must be done through WhatsApp, Instagram, or email.
*Design approvals, revision requests, or project confirmations must be in writing (no phone-only approvals will be considered valid).
*We respond within 1–4 working hours during business time: Mon–Sat | 10:00 AM to 7:00 PM IST
Outside business hours, responses may be delayed — please be patient.
Client Responsibilities
*Provide clear, accurate inputs before and during the project.
*Approve the design or revision in a timely manner.
*Download and store your final files safely once delivered.
*Respond within reasonable time (preferably within 48 hours) to avoid project delays.
Service Modification or Termination
*We reserve the right to modify or discontinue any service (temporarily or permanently) with or without prior notice.
*If the client violates any of the terms mentioned here, we may suspend service and refuse future orders.